Jackie Pomroy Consultancy Ltd undertook a Supply Chain and Materials Handling review across the 3 Worcestershire Acute Hospitals NHS Trust sites in early 2020. Noting this work, previous experience at other Trust’s and recognising Jackie’s individual depth of knowledge, style, ability to engage and build confidence with the team and stakeholders at all levels, JPC Ltd  was asked at the commencement of the COVID19 Lockdown to provide critical oversight  across the Trust. This was essential support to the Trust Procurement and Supply Chain Team including all 3^rd (PFI) parties in managing the PPE and BAU supply chain during the COVID -19 pandemic.

This work included implementing standardised robust processes and controls across the 3 sites to include clear communication channels between the Clinical Teams; Procurement Teams (in-house & PFI); Senior Management Team; the COVID-19 command centre; and external regional and national NHS bodies, providing assurance and clarity of processes in place and creating  SOPs.  Some of the additional outputs included:

• Working with the Procurement and Supply Chain, Finance and IT Teams to simplify and automate the required daily clinical manual stocktake processes into existing Trust systems, model daily consumption of PPE Inventory and forecast future requirements.
• Develop an external sourcing model with the Procurement and Supply Chain Team to ensure continuity of supply.
• Overseeing the implementation of the Headquarters Joint Military Command West Midlands – Supply PPE Findings & Recommendations.
• Advising on reorganisation, layout and labelling of the PPE and bulk store.

Jackies professionalism, expertise and wealth of knowledge provided great support at a most challenging of times giving the team’s breathing space and a structure to work with enabling a 7/7 day service with no PPE stock-outs and a reliable supply chain. It also has provided them with the confidence and encouragement to take the service forward creating their own  future supply chain transformation plan which will improve effectiveness, efficiency and cost of service delivery.

‘We sought Jackie’s help to provide support to the Supply Chain Transformation programme and to provide technical expertise and knowledge within the Project Team. Inventory Management systems and process are relatively new to the NHS and it was invaluable to have someone on the project who had already been through such a transformation – using that experience to advise and to challenge the team to ensure the best outcomes for OUH and our patients.

With her depth of supply chain knowledge, Jackie has made numerous insightful observations and recommendations that have changed our current working practices to enable us to work towards best practice. She has provided training and guidance to the Supply Chain Team and promoted and encouraged continuous improvement and learning as an ethos.’