Jackie Pomroy Consultancy Ltd undertook a Supply Chain and Materials Handling review across the 3 Worcestershire Acute Hospitals NHS Trust sites in early 2020. Noting this work, previous experience at other Trust’s and recognising Jackie’s individual depth of knowledge, style, ability to engage and build confidence with the team and stakeholders at all levels, JPC Ltd  was asked at the commencement of the COVID19 Lockdown to provide critical oversight  across the Trust. This was essential support to the Trust Procurement and Supply Chain Team including all 3^rd (PFI) parties in managing the PPE and BAU supply chain during the COVID -19 pandemic.

This work included implementing standardised robust processes and controls across the 3 sites to include clear communication channels between the Clinical Teams; Procurement Teams (in-house & PFI); Senior Management Team; the COVID-19 command centre; and external regional and national NHS bodies, providing assurance and clarity of processes in place and creating  SOPs.  Some of the additional outputs included:

• Working with the Procurement and Supply Chain, Finance and IT Teams to simplify and automate the required daily clinical manual stocktake processes into existing Trust systems, model daily consumption of PPE Inventory and forecast future requirements.
• Develop an external sourcing model with the Procurement and Supply Chain Team to ensure continuity of supply.
• Overseeing the implementation of the Headquarters Joint Military Command West Midlands – Supply PPE Findings & Recommendations.
• Advising on reorganisation, layout and labelling of the PPE and bulk store.

Jackies professionalism, expertise and wealth of knowledge provided great support at a most challenging of times giving the team’s breathing space and a structure to work with enabling a 7/7 day service with no PPE stock-outs and a reliable supply chain. It also has provided them with the confidence and encouragement to take the service forward creating their own  future supply chain transformation plan which will improve effectiveness, efficiency and cost of service delivery.

‘Having inherited an out of date and broken supply chain service with poor storage and layout, overstocking with the risk of obsolescence with ordering and delivery issues and a clinical team having to work from day to day in terms of planning , we had to get something done. We had to address all of this in addition to the cultural issues that affect both the theatre and supply chain teams and prevent them from co-operating and working together.

We commissioned Jackie to carry out a service review. She delivered a clear and informative report with recommendations, which got to the heart of the cultural issues, described the difficulties that are experienced across the service by both the clinical and supply chain teams and offered solutions. I would recommend Jackie because she provides a personal and tailored service with exceptional attention to detail and a depth of understanding drawn from hands on practical experience that shines through in all her work.’